North Hill Live is a live streaming application provided by North Hill, a continuing care retirement community located in Needham, Massachusetts. This app allows residents, family members, and authorized community members to view live-streamed events and programming produced at North Hill.
This policy explains what information is collected through the North Hill Live app and how it is used. We are committed to keeping that footprint as small as possible.
North Hill Live does not require user account creation. No names, email addresses, or personal identifiers are collected through the app.
The app may collect limited, anonymized technical data to support streaming playback and basic functionality, including approximate geographic location (derived from IP address), general device and browser type, crash logs, diagnostics, and other app performance data. This information is not linked to any individual and is used only to ensure reliable video delivery and maintain app stability.
The app uses only essential cookies necessary for basic functionality — specifically to maintain a viewer's session while the app is in use. No tracking cookies, advertising cookies, or third-party analytics cookies are used.
The limited technical data collected is used solely to operate and improve the North Hill Live streaming experience. We do not use any information collected through this app for advertising purposes, and we do not sell or share information with third parties for their own use.
Video streaming is powered by BoxCast, Inc., which acts as a service provider to North Hill. BoxCast may process anonymized stream performance data (such as concurrent viewer counts and general regional data) on our behalf to support delivery of the service. No other third-party analytics, advertising, or tracking services are integrated into this application. BoxCast's privacy practices are described at boxcast.com/legal/privacy.
Because North Hill Live does not require account creation, no personal user data is stored by North Hill. There is no user data on file to request deletion of.
The anonymized technical data collected for app performance and analytics is not linked to any individual and cannot be attributed to a specific user. If you have questions about data collected by the BoxCast streaming platform, please refer to BoxCast's privacy policy linked above.
For any other data-related inquiries, please contact us using the information below.
This app is not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information through this app, please contact us using the information below.
All data transmitted through the North Hill Live app is encrypted in transit. We implement reasonable technical and organizational measures to protect information associated with this app from unauthorized access or disclosure.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of the app after changes are posted constitutes acceptance of the revised policy.
By accessing or using North Hill Live, you agree to these Terms of Use.
North Hill Live is provided for the purpose of viewing live and recorded programming produced by North Hill. Users may not attempt to interfere with, disrupt, or misuse the service.
All content made available through North Hill Live, including video, audio, graphics, and other materials, remains the property of North Hill or its respective content owners and may not be reproduced, distributed, or publicly displayed without permission.
North Hill reserves the right to modify, suspend, or discontinue any part of the service at any time without notice.
North Hill Live is provided on an "as is" and "as available" basis. While we strive to provide reliable service, we do not guarantee uninterrupted availability or error-free operation.
North Hill may update these Terms of Use from time to time. Continued use of the service after changes are posted constitutes acceptance of the revised terms.
If you have questions or concerns about this Privacy Policy or our data practices, please contact: